(Editor’s Note: As I approach age 60, I am “Counting My Many Blessings” by doing a daily countdown from 365. These are in no particular order, but, as you will see in days following, there is a method to the madness.)
It is not everyday that you can be “counting your blessings” and an unexpected one happens right before your eyes. Tonight was one of those nights, so I am counting this one in as an unplanned blessing.
Julianne and I usually try to get a date night in once a week. Due to our schedules, it is usually going somewhere for dinner. Since we are striving to eat whole foods, lots veggies and such, we always seek the places that serve vegetarian or even vegan choices. Fortunately, Chuy’s in Lexington is very accommodating this way.
I am a lover of Chuy’s because they have awesome Hatch Green Chile Salsa. I can devour that stuff like candy…and I do. Some of the waiters and waitresses know this and bring me out my 4-5 bowls of the stuff! Honestly, I could eat with a spoon and skip the fattening chips! (And then there is the fresh guacamole…another treat)
We also like Chuy’s because we can order typical items and ask for no cheese or meat and additional veggies. Tonight was one of those nights. Thursday is “Big Daddy Enchilada” night, which is a chicken enchilada stuffed with mushrooms, spinach and cheese. We just skip the chicken and cheese. Kind of a special veggie enchilada, which they also serve. Julianne and I both love them.
Well, tonight we ordered the “Meat/Cheese” free Big Daddy Enchiladas. The wait was a bit longer than normal, but Julianne and I were busy talking about the events of the day and things from work, etc. Then, without notice, one of the managers came over and apologized profusely for our meal coming so slow. He wanted to verify our order and then went back to “get it right.” Shortly thereafter we got our meal. Allen, the Asst. Manager, apologized again and then said “tonight’s dinner is on me.” We said that was not necessary, but he insisted. (Remember, we never once complained or even intimated any unhappiness). The other Assistant Manager was over soon checking to make sure we were happy with the meal, noted that dinner was on the restaurant due to the inconvenience and then gave us a card for another meal on the next visit. We were stunned!!
Even after all of this, we were fine with paying for our meal, but they insisted. THAT, my friends, is EXCELLENT and CARING customer service. We are already good customers, frequent visitors and count this restaurant as one of our favorite dining establishments. This time they went far and beyond any expectation and it needs to be noted.
And I count it as a blessing out of nowhere. My wife leaves on a trip out of town for a week and so this was our last opportunity for a date night. It was an excellent one!!
This place made us both smile tonight and count our blessings. We left a tip and left with a smile. Tomorrow, I am calling Chuy’s 800 Customer Service number to let them know how great the service is there. (It was not the first time they have made sure we were happy, but this particular unilaterally initiated effort was a first for me at ANY dining establishment EVER!)
Count your blessings folks…you will be surprised!